Payers and contracts are the configuration backbone of every billing decision Rendum makes. This chapter covers the administrative side of managing them.
1. Adding a payer
From the Payers screen, click Add Payer. Provide:
- Payer name — the legal name.
- CMS contract ID — the federal identifier (H-number for MA plans).
- Plan type — MA, MA-PD, SNP, or PACE.
- Effective date — when this payer relationship started.
2. Active / inactive toggle
Deactivating:
- Hides the payer from new billing runs by default.
- Preserves all historical decisions, rosters, and audit packages.
- Writes an audit row tagged
PAYER_DEACTIVATED.
Reactivating is a one-click reverse. Use deactivation for ended contracts you want to preserve history for; use Delete (a separate, harder confirmation) only if you uploaded a payer in error.
3. Uploading a contract
From the payer detail or the Contracts screen, click Upload Contract. The PDF goes into the Layer 0 ingestion pipeline:
- PDF preflight + OCR if needed.
- Rule extraction (AI agent).
- Dual-pass validation.
- Confidence scoring per field.
- Citation correlation (each field linked back to the PDF region).
See End-User Guide Chapter 3 — Rules & Contracts for the reviewer-side workflow.
4. Reviewing and signing off
Open the contract. The review drawer surfaces every extracted field with its confidence tier badge. The Sign Off button activates when every MANDATORY_REVIEW / HUMAN_REQUIRED field is resolved. Signing off:
- Marks the rule configuration as the active rule for the payer.
- Auto-deactivates the prior active rule for the same payer.
- Writes a
RULE_SIGN_OFFaudit row. - Triggers a recalculation of the current month's projected revenue.
- Triggers the rule-drift detector to flag unexpected deltas vs the prior rule.
5. Amendments mid-quarter
Upload the amended contract; Layer 0 extracts. The amendment-simulator shows the dollar impact on the current month before sign-off. The simulator can produce a CSV of per-member deltas for finance review. Sign off when satisfied — the new rule becomes active, the prior auto-deactivates.
6. Mid-cycle overrides
For targeted changes without a full re-upload, OWNER and ADMIN can apply:
- Per-member rate adjustment (one cycle).
- Per-member billable-day override.
- Retroactive correction on a completed run.
Each override writes an audit row and is reflected in the decision-replay trace. Overrides do not modify the persisted rule — they are layered at billing-run time.
7. Payer-file-schema lifecycle
Each payer has a persisted PayerFileSchema row that maps incoming eligibility file columns to the canonical fields the rules engine expects. When a schema drift is detected at ingestion time:
- A
SCHEMA_DRIFT_DETECTEDexception is raised. - The offending ingestion job pauses.
- You reconcile from the Payer detail page: accept the new schema, reject the file, or apply a one-time mapping override.
The bulk-migration path lets you replay historic files against a new schema definition.
Audit footprint
Every action writes an audit row:
PAYER_CREATED,PAYER_EDITED,PAYER_DEACTIVATED,PAYER_REACTIVATED,PAYER_DELETEDCONTRACT_UPLOADED,RULE_EXTRACTION_COMPLETED,RULE_FIELD_OVERRIDE,RULE_SIGN_OFF,RULE_AMENDED,RULE_OVERRIDE_APPLIED,RULE_REACTIVATED
Permissions summary
- Add / edit / deactivate payers: OWNER, ADMIN
- Delete payers: OWNER only
- Upload contracts: OWNER, ADMIN, BILLING_MANAGER
- Sign off contracts: OWNER, ADMIN (BILLING_MANAGER can review but not sign off)
- Apply mid-cycle overrides: OWNER, ADMIN
- View payer + contract history: every role